Hum chahte hain ki tumhare pet ka royal look perfect ho. Agar kuch theek na baitha, yeh simple policy hai:
⏱️ 7-Din Exchange & Return
- Delivery ke 7 din ke andar exchange ya return kar sakte ho
- Item unused, unwashed, tags on hona chahiye
- Size galat aayi? Ek free size exchange har order pe (sirf shipping ₹49 lagegi)
🔄 Process
- Contact page pe apna Order ID + reason bhejo (photos attach karo)
- Hum 24–48 ghante mein pickup/return instructions bhejenge
- Item inspect hone ke baad exchange dispatch ya refund process hoga
💸 Refunds
- Online payments: 5–7 business days mein source account pe
- COD orders: UPI ya bank account pe refund (details process ke time lenge)
📦 Damaged ya Wrong Item?
Delivery ke 48 ghante ke andar photos ke saath batao — free replacement, koi shipping charge nahi. Yeh sab humari galti pe hai to hum hi bharenge.
❌ Non-Returnable
- Used / washed items
- Custom ya personalized orders
- Tags hata diye gaye items
Koi bhi special case ho — bas baat karo. Pet-parents ke saath hum aankh mein aankh daal ke deal karte hain. 👑
